Demand Generation Specialist - Bahasa Indonesia

  • LocationKuala Lumpur, Malaysia
  • Job typeFull time

For our Sales Team developing his service for a market leader within the Technology sector we, are looking for a Business Developer with a Solid Sales Profile.

  • Lead Generation for Sales (Prospect qualification, Scheduling meetings, meeting tracking, product and solutions presentation)
  • Identify leads and conduct lead management
  • Successful execution of permanent and segment specific telemarketing campaigns Responsibility/Activity Estimated Annual % of Time

Planning Management:

  • Successfully identifies priority accounts and connects them with appropriate campaign programs in high-level territory plan
  • Establish first contact with prospects via phone and/or e-mail and introduce these prospects to the products and services

Relationship Management:

  • Handles a inbound and outbound calls, accurately executing campaigns through CRM activities
  • Demonstrates effective call handling by:
  • Successfully solving customer issues and challenges
  • Developing and maintaining detailed knowledge of line of products
  • Developing and maintaining client's product knowledge
  • Support and contribute to sales and marketing campaigns for the Southeast Asia region

Lead/Opportunity Management:

  • Ensure that appropriate call management processes are being followed: planning, preparation, execution, closing
  • Understand and campaign objectives (deliver on objectives, track status)
  • Generate new leads from marketing lead queue portfolio to achieve weekly target
  • Qualify sales leads based on BANT (budget, authority, needs, timeline)
  • Ensure all information are publish correctly into CRM system
  • Ensure appropriate teams are engaged and assigned as-needed to specific opportunities and external resources (Partner) are actively communicating pipeline disposition

Knowledge, Skills, and Abilities

  • Bachelor Degree
  • Min. 1 year of experience in Sales/Customer Service
  • Min. 1 year of experience in Account Management
  • Min. 1 year of experience in IT Industry
  • Experience in CRM tool is optional
  • Excellent communication skills both verbal and written in local language and English
  • Strong communicator, strong organizing abilities and process-oriented work style
  • Specialist Expertise (preferred) - Interest in Technology and willing to learn more about client's Systems technologies; Proficiency in storage environments
  • Working with Others - Demonstrates experience of working in a team based environment supporting the team in achieving the highest quality standards and takes an active role in generating team morale
  • Planning & Organising - Ability to multitask, plan and prioritise workload
  • Experience of dealing with clients. Ability to deal with virtual teams
  • Resilience - Demonstrates resilience and ability to work on own initiative
  • Problem Solving - Demonstrates problem solving and troubleshooting skills
  • Responsibility for Results - Demonstrates ownership and accountability to achieve deadlines and targets
  • Open for fresh graduates


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