Afni

Customer Service Representative

  • locationQuezon City, Philippines
  • job typeFull time

Job Summary

Afni Philippines Inc., is looking for Call Center Professional to join the family.

Who is Afni?

Afni is a U.S.-based global contact center company and our clients are among the world’s best companies. Our clients rely on Afni to engage with customers over the phone and through web chat. When customers connect with us, they need help.

With each conversation, we have a chance to resolve an issue, lend a helping hand, and make someone’s day better. Everyone knows that helping people feels good. We like that about Afni.

Perks:

  • Competitive Salary Package!
    • Up to 22k when hired for a Chat Account
    • Up to 25k when for Voice Accounts
  • Premium Health Benefits!
    • Up to 4 Dependents on your HMO for FREE
    • 10K Annual Medical Reiumbursements
    • Life Insurance
  • #Afnimazing People and Culture
    • Annual Family Day
    • Outstanding Leadership Team
    • Family-Centric events
    • Hands-on leadership

Qualifications:

  • At least 12 months BPO experience (international) handling ANY of the following:
    • Telco
    • Live Chat
    • Collections
    • Outbound Collections
    • Sales
  • At least high school diploma
  • With strong communication skills (conversational, confident, spontaneous, relational)
  • Strong comprehension and learning agility
  • Able to work in a paperless environment with stringent compliance to information security measures
  • Must be able to provide NBI clearance before start date